Forum not logging you in? READ THIS!

[Malf]

Hi,
Are you having the problem when you have signed in but you seem to only be allowed to view the forum as a Guest? This has happened a few times lately so I thought I'd put these troubleshooting instructions in here to help you.


1. Can you try clearing your cookies and browsing history, then restarting the browser and try logging in as 'forever'

2. if that doesn't work can you check the time & date on your comp is the same time as on the forum. If it's different, can you make your comp time the same as the forum time (you may have to restart browser again) & again signing in as forever.

3. If that doesn't work either can you see if it works in another browser?

If all above fails, please can you email me on [e-mail] with the details of your problem and the browser you're trying it in and I will contact Proboards to see if they can help further. Please note that signing up another account will not work, as it's likely to be your cookies causing the problem. Usually clearing the cookies and signing in as forever will fix it.
Thanks.

[pookey]

I can log in if i use firefox, but i cannot start a topic at the moment.
Pooks
xxx

[Malf]

Oh how odd!
Is the image missing ie. if you hover your cursor over where it the button should be, does it look as if you can clicky?
Or is there just no option at all? What section have you noticed this in and does it work on another browser?

[pookey]

It goes as if to submit, then i get a white page.
I'm trying to post in the main section.
I am using firefox as i cannot get in here using IE
Pooks
xxx

[pookey]

When i get the white page the address in the bar is thenewlushforum.proboards104.com/index.cgi
Don't know if thatmakes any difference
Pooks
xxx

[Malf]

Hiya,
Apparently it does make a difference so thanks for the info!
There seems to be a fair amount of the same problem with other Proboards users from what it seems on the Support section @ proboards where they are currrently doing troubleshooting to identify the cause & fix it.
Could you first try clearing your firefox cookies and if that doesn't work, please let me know.